Palm Treo 600 PDA Phone (Unlocked) Palm Computing Div. (1034NA) PalmOne Treo 600, Gen
Customer Review: Palm is not interested in supporting - provided misleading info
Hi,
Before buying this phone from Amazon, I called Palm and they told me that there would be a 1 year warranty on this item as long it is new. I subsequently bought this unlocked version of the phone and I am using it on the T-Mobile network.
I now have a problem on the display within 2 months of purchase. I call Palm and after multiple run arounds with tech support, they asked me to read out my serial number. It starts with a HAGA which, they indicate, means that it has to be on the AT&T Wireless Network. According to them, I am in violation of the warranty since I am using it on the T-Mobile network. How am I know what the serial number on the back of the phone means prior to my purchase? If I am purchasing a GSM unlocked phone, obviously I need the flexibility to move to a different network.
Palm is taking the easy way out - they want you to buy an unlocked phone from their site and not from Amazon. Amazon, itself, does not provide any warranty.
If any of you have had better luck with Palm or have any suggestions - please let me know.
Thanks
Customer Review: Not bad
Picture quality sucks for the price. Colors are way freaky. The screen is perfect for text but not for pictures. Viewing pictures on this is terrible. Keyboard is ackward at first. The manual needs to be much more detailed. Sorta confusing to use if not familliar with palm pilots. I expected to use it like a typical pilot, where you write on the screen. This feature is not implemented. Overall, this is a very good phone. Good reception, great sound quality!! Speakerphone is great! Neat features. Worth the $$.